Sustainability with a Customer Focus with Jaclyn Epstein, Mica Corporation - Episode 72
Mar 11, 2024
By: Ari Santiago
Ari Santiago is the CEO of CompassMSP.
Share
Sustainability, customer focus, core values, and relationships are what this episode is all about.
This is a compelling conversation with Jaclyn Epstein, COO of MICA Corporation, a pioneer in water-based primers for sustainable flexible packaging solutions.
Discover how Mica Corporation is revolutionizing the industry with a customer-focused approach and a commitment to environmental stewardship ingrained in the company's DNA.
Jaclyn also shares insights into documenting the company's core values—customer focus, continuous improvement, and helping each other thrive —which drive innovation and keep everyone rowing in the same direction.
Favorite book: Hug your Customers: Love the Results, Jack Mitchell